We appreciate your shopping at artikel-haus. Please review our return policy for details. You have 14 days from the date of delivery to request a return or exchange.
Conditions for Refunds
Returned items must be unused, in their original packaging, and with all tags intact.
Refund Rejection Terms
We reserve the right to reject refund requests if:
- The item is not in its original condition, is damaged, or shows signs of wear.
- Original tags or packaging are missing.
- Returns are initiated after the 14-day period.
- The item was purchased during a clearance or promotional sale marked as final sale or non-returnable.
How to Start a Return
To initiate a return, please email us at [email protected] within 14 days of receiving your order. Provide your order number, reason for return, and any relevant details.
Return Instructions
Upon approval, you will receive return shipping instructions and a return authorization. Pack the item securely and send it to:
- Vietnam: 105 Dang Nhu Mai, Hung Loc, Vinh, Nghe An 43000, Vietnam
- United States: 610 S Wake Village Rd, Wake Village, TX 75501
Contact Us
For any inquiries about our return policy or assistance with your return, please contact us at [email protected].